Originally published at https://tavian.blog
Due to learning about the new variant in my area, I have decided to order my grocery shopping via delivery. This was a brand new experience for me, and I did not know what to expect. However, I learned a great lesson today, that happiness those not discriminate.
The delivery arrived right on time, which we as customers always appreciate. As soon as I opened my door, a young lady stood in front of it ready to greet me. I could see that both of her cheeks were raised through the mask to give me a warming smile.
With such joy, she wished me a good afternoon and happily unloaded her truck. She even gave me a helping hand in placing some of the containers of food in my house.
With great enthusiasm, she reminded me that if I decided to change my mind on a product, she would take it right back to the store. She then patiently waited as I offloaded my groceries. Once I was finished she packed up, said a warm goodbye, and was on her way.
During COVID-19, I have had had many delivery drivers turn up to my door, but none of them has left a lasting impression on me. In fact, many of them have been grumpy and rather rude.
So, I assumed that all delivery drivers were like that. And I don’t really blame them. Who wants to be lugging a lorry around the UK struggling to find places to park in these small communities. Plus, needing to then get out the lorry and search through all these parcels just to find the right one for the house. So, I understood why happiness was not their go-to emotion.
However, I learned today that everyone can be happy, regardless of their circumstances or environment. You may say I just experienced good customer service, but I think I encountered a truly happy individual.
Happiness does not discriminate, we all have access to it.
Originally published at https://tavian.blog on February 5, 2021.